Vision, Values & Mission
When our founders set our vision, values and mission, they had two things in mind: top-quality IT solutions and exemplary customer service. Our goal is to support our customers' projects and their missions with innovative solutions and the highest possible industry standards for quality assurance.
Our Vision
Our vision guides the steps we take each day to ensure our customers get a solution delivered to their satisfaction. To that end , we will :
- Distinguish ourselves as an innovative provider of high-quality information technology solutions.
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Be recognized for our ability to rapidly provide these solutions in the most challenging and complex situations.
Our Values
Since the early days of our founding, several core beliefs have been instilled in our employees:
- Integrity. We will keep our word and be truthful in our interactions with customers, suppliers and employees.
- Growth. We continuously seek ways to develop and improve ourselves, both as a company and as individual employees.
- Harmony. We foster a cooperative and collaborative atmosphere within our company and in our dealings with others.
- Success. We exhibit the will and determination to succeed in every aspect of our work.
- Innovation. We have a strong desire and ability to venture into new, breakthrough areas of technology and opportunity.
Our Mission
Our mission governs our employees’ daily activities and guides us in holding true to our vision and corporate values. To achieve our mission’s goals we :
- Deliver customer-focused information technology solutions through innovation and collaboration with those we serve in the government and commercial markets.
- Develop strategic relationships with our technology providers to ensure our customers have access to superior technology.
- Strive for innovation by providing our employees with an environment that encourages creative solutions.
- Cultivate employee excellence through a system of rewards to recognize employee achievement.
- Promote organizational quality through a unique integration of people, process and technology.
Life at IPRO
- Focus on the customer and all else will follow.
- It´s best to do one thing really , really well.
- Fast is better than slow
- You don´t need to be at your desk to need an answer.
- You can make money without doing evil.
- There´s always more information out there.
- You can be serious without wearing a suit.
- Great isn´t just good enough.
Employee Feedback
Improved employee performance
The employee who receives the necessary training is more able to perform in their job. The training will give the employee a greater understanding of their responsibilities within their role, and in turn build their confidence. This confidence will enhance their overall performance and this can only benefit the company. Employees who are competent and on top of changing industry standards help IPRO hold a position as a leader and strong competitor within the industry.
Training sessions
Corporate Governance
- Encourage honest and ethical conduct, including fair dealing and the ethical handling of conflicts of interest;
- Encourage full, fair, accurate, timely and understandable disclosure;
- Encourage compliance with applicable laws and governmental rules and regulations;
- Ensure the protection of the Company's legitimate business interests, including corporate opportunities, assets and confidential information; and
- Deter wrongdoing.
I. Honest and Ethical Conduct
Each director, officer and employee owes a duty to the Company to act with integrity. Integrity requires, among other things, being honest and ethical. This includes the ethical handling of actual or apparent conflicts of interest between personal and professional relationships. Deceit and subordination of principle are inconsistent with integrity.
- Act with integrity, including being honest and ethical while still maintaining the confidentiality of information where required or consistent with the Company's policies.
- bserve both the form and spirit of laws and governmental rules and regulations and accounting standards.
- Adhere to a high standard of business ethics.
- Accept no improper or undisclosed material personal benefits from third parties as a result of any transaction or transactions of the Company.
A “conflict of interest” arises when an individual's personal interest interferes or appears to interfere with the interests of the Company. A conflict of interest can arise when a director, officer or employee takes actions or has personal interests that may make it difficult to perform his or her Company work objectively and effectively. For example, a conflict of interest would arise if a director, officer or employee, or a member or his or her family, receives improper personal benefits as a result of any transaction or transactions of the Company. Interests in other companies, including potential competitors and suppliers, that are purely for investment purposes, are not significant to the individual and do not include involvement in the management of the other entity, or where an otherwise questionable relationship is disclosed to the Board and any necessary action is taken to ensure there will be no effect on IPRO, are not considered conflicts unless otherwise determined by the Board.
III. Disclosure
It is the Company's policy to comply with all applicable laws, rules and regulations. It is the personal responsibility of each employee, officer and director to adhere to the standards and restrictions imposed by those laws, rules and regulations in the performance of their duties for the Company, including those relating to accounting and auditing matters and insider trading.
V. Reporting and Accountability
- Notify the appropriate Code of Ethics Contact promptly of any existing or potential violation of this Code.
- Not retaliate against any other director, officer or employee for reports of potential violations.
- The General Counsel or the Chief Financial Officer, as the case may be, will take all appropriate action to investigate any violations reported. In addition, the Chief Financial Officer or the General Counsel, as appropriate, shall report each violation and alleged violation involving a director or an executive officer to the Chairperson of the Audit Committee. To the extent he or she deems appropriate, the Chairperson of the Audit Committee shall participate in any investigation of a director or executive officer. After the conclusion of an investigation of a director or executive officer, the conclusions shall be reported to the Audit Committee.
- The Audit Committee will conduct such additional investigation as it deems necessary. If the Audit Committee determines that a director or executive officer has violated this Code, it will report its determination to the Board of Directors. Upon being notified that a violation has occurred, the Board of Directors or the Chief Financial Officer, as the case may be, will take such disciplinary or preventive action as deemed appropriate, up to and including dismissal or, in the event of criminal or other serious violations of law, notification of the appropriate law enforcement authorities.
VI. Corporate Opportunities
VII. Confidentiality
In carrying out the Company's business, employees, officers and directors often learn confidential or proprietary information about the Company, its customers, suppliers, or joint venture parties. Employees, officers and directors must maintain the confidentiality of all information so entrusted to them, except when disclosure is authorized or legally mandated. Confidential or proprietary information of our Company, and of other companies, includes any non-public information that would be harmful to the relevant company or useful or helpful to competitors if disclosed.
VIII. Fair Dealing
All employees, officers and directors should protect the Company's assets and ensure their efficient use. All Company assets should be used only for legitimate business purposes.